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Client Experience Specialist

2 months ago

London, Greater London, United Kingdom The Watches of Switzerland Group Full time

The Watches of Switzerland Group is seeking a skilled and dedicated individual to support the management of our Rolex Boutique. As a key member of our team, you will play a vital role in delivering an exceptional client experience and contributing to the success of our business.

Key Responsibilities:

  • Assist management in maintaining a high level of customer service and ensuring a seamless shopping experience for our clients.
  • Work collaboratively with the team to achieve sales targets and contribute to the growth of the boutique.
  • Provide expert knowledge of Rolex products and services to clients, ensuring they receive the best possible advice and guidance.
  • Participate in visual merchandising and store displays to create an engaging and inviting environment for clients.
  • Stay up-to-date with industry trends and developments to ensure the boutique remains competitive and relevant.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with a team of like-minded professionals.
  • The opportunity to work with a prestigious brand and contribute to the success of our business.

About Us:

The Watches of Switzerland Group is a leading luxury retailer of fine watches and jewelry. We are committed to delivering an exceptional client experience and building long-term relationships with our customers. Our team is passionate about watches and dedicated to providing expert knowledge and advice to our clients.