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Store Operations Manager

2 months ago

Ellesmere Port, Cheshire, United Kingdom Hackett Ltd Full time
{"h3": "Job Overview"}

Hackett London is seeking a highly motivated and experienced Store Manager to join our team in London. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the store meets its sales and customer service objectives.

Key Responsibilities
  • Lead a team of sales associates to achieve sales and customer service goals
  • Manage store operations, including inventory, stockroom, and cash handling
  • Develop and maintain a strong understanding of the brand and its products
  • Provide exceptional customer service and resolve customer inquiries
  • Manage store appearance and maintain a clean and organized store environment
  • Collaborate with the store team to achieve sales and customer service goals
  • Participate in store meetings and contribute to the development of the store's business plan
Requirements
  • Minimum 2 years of experience in retail management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong understanding of customer service principles and practices
  • Ability to work independently and as part of a team
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure your success in the role

Hackett London is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.