Store Operations Manager

3 weeks ago


Ellesmere Port, Cheshire, United Kingdom ProCook Full time

Store Operations Manager

At ProCook, we're seeking a Store Operations Manager to join our Cheshire Store team. As a key member of our team, you'll be responsible for ensuring the smooth operation of the store, providing exceptional customer service, and leading a team of retail professionals.

A Day in the Life

  • Brief your team on daily goals and objectives.
  • Engage with customers, providing personalized product recommendations and exceptional customer service.
  • Train your team on products, customer service, and store operations.
  • Maintain store standards, including visual merchandising and store cleanliness.
  • Assist with general duties, including receiving and stocking merchandise.

Requirements

Daily Activities

  • Lead the team in welcoming customers and identifying their needs.
  • Promote and describe ProCook products with enthusiasm and expertise.
  • Handle transactions and returns efficiently, ensuring a positive customer experience.
  • Maintain a spotless and inviting store layout, including visual merchandising and store cleanliness.
  • Share ideas for improvement and contribute to the growth and development of the team.

The Ideal Candidate

  • Loves engaging with customers and providing top-notch service.
  • Has retail experience in a similar position, with a proven track record of success.
  • Driven to meet targets and excel in a fast-paced environment.
  • A natural leader with a positive attitude and excellent communication skills.
  • Great at motivating and developing a team.
  • Detail-oriented and organized, with excellent time management skills.
  • Comfortable with computers and POS systems.

Benefits

Why You'll Love Working at ProCook

  • Competitive annual salary of £25,584.
  • Period bonus based on sales targets.
  • Be part of a fast-growing company with opportunities for career advancement.
  • Join a friendly, close-knit team with a positive and supportive work environment.
  • Enhanced parental leave and generous staff discount.
  • Annual paid volunteering day and Employee Assistance Programme.

We welcome everyone: ProCook is an equal-opportunity employer, committed to diversity and inclusion. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

Let's create something extraordinary together at ProCook.



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