Store Operations Manager
3 weeks ago
Store Operations Manager
At ProCook, we're seeking a Store Operations Manager to join our Cheshire Store team. As a key member of our team, you'll be responsible for ensuring the smooth operation of the store, providing exceptional customer service, and leading a team of retail professionals.
A Day in the Life
- Brief your team on daily goals and objectives.
- Engage with customers, providing personalized product recommendations and exceptional customer service.
- Train your team on products, customer service, and store operations.
- Maintain store standards, including visual merchandising and store cleanliness.
- Assist with general duties, including receiving and stocking merchandise.
Requirements
Daily Activities
- Lead the team in welcoming customers and identifying their needs.
- Promote and describe ProCook products with enthusiasm and expertise.
- Handle transactions and returns efficiently, ensuring a positive customer experience.
- Maintain a spotless and inviting store layout, including visual merchandising and store cleanliness.
- Share ideas for improvement and contribute to the growth and development of the team.
The Ideal Candidate
- Loves engaging with customers and providing top-notch service.
- Has retail experience in a similar position, with a proven track record of success.
- Driven to meet targets and excel in a fast-paced environment.
- A natural leader with a positive attitude and excellent communication skills.
- Great at motivating and developing a team.
- Detail-oriented and organized, with excellent time management skills.
- Comfortable with computers and POS systems.
Benefits
Why You'll Love Working at ProCook
- Competitive annual salary of £25,584.
- Period bonus based on sales targets.
- Be part of a fast-growing company with opportunities for career advancement.
- Join a friendly, close-knit team with a positive and supportive work environment.
- Enhanced parental leave and generous staff discount.
- Annual paid volunteering day and Employee Assistance Programme.
We welcome everyone: ProCook is an equal-opportunity employer, committed to diversity and inclusion. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
Let's create something extraordinary together at ProCook.
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