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Pet Health Specialist

2 months ago

Handforth, Cheshire East, United Kingdom Vets for Pets Full time

About Vets for Pets

We are a dynamic and compassionate animal veterinary practice dedicated to providing exceptional care to our furry friends and their owners. As a Pet Health Specialist, you will be an integral part of our team, working closely with our clinical staff to deliver outstanding service and support to our clients.

Key Responsibilities

  • Provide exceptional customer service, ensuring that every client feels valued and supported throughout their visit.
  • Act as a liaison between clients and our clinical team, providing guidance and support to ensure seamless communication.
  • Manage day-to-day operations, including coordinating appointments, managing payments, and maintaining accurate records.
  • Develop strong relationships with clients, their pets, and our practice team, fostering a welcoming and inclusive environment.
  • Stay up-to-date with practice services and additional offerings, providing expert guidance to clients and colleagues alike.

Requirements

  • Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Basic computer literacy and proficiency in our online booking system.
  • Passion for animal care and a commitment to delivering exceptional service.
  • Flexibility and adaptability, with a willingness to learn and grow with our practice.

What We Offer

  • A fun and supportive work environment, with opportunities for career development and growth.
  • A competitive salary and benefits package, including a pension scheme and 28 days annual leave.
  • Access to exclusive discounts and cashback offers at a range of retail stores and online shops.
  • A comprehensive training program, ensuring you have the skills and knowledge to excel in your role.

Join Our Team