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Store Leadership Manager
2 months ago
GO Outdoors - Store Manager
GO Outdoors ('GO') focuses on innovation and authenticity whilst never losing sight of the consumer expectation for value. Our Members Card scheme allows us to help people step into the outdoors whether it's to go walking, camping, cycling or fishing. These larger format stores display unique product areas and displays, housing strong exclusive brands such as Hi-Gear, North Ridge and OEX.
Key Responsibilities- Make your GO store a great place to shop and work through the effective leadership and management of your store leadership team.
- Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues.
- Drive the store financial and compliance performance to deliver a profitable store.
- Champion a store whose management team leads and motivates a high performing, highly engaged team.
- Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations.
- Develop store teams through internal development programme to support future talent and career pathways to help us grow our business.
- Deliver our financial results in line with or in excess of company targets.
- Plan and forecast using financial data and trends to meet service demands.
- Deliver local business plans to develop the future growth of the store.
- Great coaching, mentoring, and team building skills that drive team performance.
- Management experience, preferably in a similar format of retail.
- A proven record of successfully promoting and growing a brand or service in the local community.
- Ability to improve store performance & standards through effective planning.
- Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales, and improve the customer experience.
- Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities.
- A keen eye for financial results with the ability to analyse and interpret P&L's.
- Incremental Holiday Allowance
- Discretionary Bonus Scheme
- Staff Discount On JD Group and other brands within the organisation
- Discounted Memberships at JD Gyms
- Personal development opportunities to learn and develop at work.
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team.