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Resident Service Coordinator

2 months ago


Barking, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full time

Deverellsmith, a leading recruitment agency, is collaborating with a prominent brand in the Build-to-Rent (BTR) sector to find a skilled Resident Service Assistant (RSA) to join their East London team.

This role is ideal for individuals with experience in property management and customer service. The successful candidate will be responsible for:

  • Managing inventory levels and conducting property inspections
  • Coordinating move-out processes and liaising with departing residents
  • Maintaining accurate records of maintenance requests and contractor interactions
  • Providing exceptional customer service and resolving resident queries
  • Assisting with arrears management and ensuring tenancy compliance
  • Managing resident deposits and maintaining accurate financial records

As a key member of the team, the Resident Service Assistant will play a crucial role in delivering exceptional resident experiences and supporting the growth of the BTR sector.