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Customer Success Project Coordinator

3 months ago

Edinburgh, Edinburgh, United Kingdom Dayshape Full time

About Dayshape

Dayshape is a fast-growing enterprise software organization recognized for its innovative solutions. Our mission is to transform workforce optimization for professional services firms through advanced AI and intelligent automation. With a diverse client portfolio across more than 50 countries, including renowned accounting firms, we are leading the way in our sector.

We take pride in cultivating an inclusive and supportive workplace that encourages personal and professional development.

Position Overview

We are enhancing our Professional Services team in the UK and are in search of a committed individual to manage customer implementation initiatives. The perfect candidate will possess a strong enthusiasm for project management and a commitment to achieving outstanding outcomes.

Key Responsibilities

  • Oversee customer implementation initiatives from inception to completion, ensuring a smooth transition
  • Work collaboratively with cross-functional teams to achieve project objectives
  • Deliver regular updates on project status and actively participate in team discussions
  • Maintain project documentation and nurture client relationships
  • Occasionally travel to client locations as required
  • Effectively manage project budgets and resources

Qualifications

  • Proven experience in managing enterprise software projects
  • Excellent organizational and communication abilities
  • Capability to adapt to evolving environments and tackle complex issues
  • Detail-oriented with a proactive approach to problem-solving
  • Dedicated to providing exceptional customer service

What We Offer

  • Competitive compensation and opportunities for career growth
  • Generous vacation policy and additional perks
  • Flexible work arrangements
  • Opportunities for personal development and career progression
  • Engaging team activities and a collaborative work environment

Become Part of Our Team

If you aspire to join a dynamic and forward-thinking team that is redefining workforce management, we would love to hear from you.