Hospitality Team Member

3 weeks ago


St Annes, Lancashire, United Kingdom Athena Healthcare Group Full time

About Athena Healthcare Group

We are a leading provider of healthcare services, dedicated to delivering exceptional care to our residents and their families.

Job Title: Hospitality Assistant

We are seeking a highly skilled and compassionate Hospitality Assistant to join our team. As a Hospitality Assistant, you will play a vital role in ensuring that our residents receive a high-quality catering and dining experience.

Key Responsibilities:

  • Ensure that all catering areas are maintained to a high standard, adhering to health and safety guidelines.
  • Follow all operational procedures within the kitchen and dining areas, ensuring efficiency and effectiveness.
  • Collect, wash, and replenish drinking jugs and glasses from residents' rooms and lounge areas, promoting a clean and hygienic environment.
  • Prepare and deliver meal trays to residents' rooms and dining areas, taking into account individual dietary needs and preferences.
  • Aware of all residents' dietary needs, ensuring that their requirements are met and exceeded.

About You

We are looking for a candidate who is:

  • Patent, kind, and understanding, with excellent interpersonal skills.
  • A team player, able to work collaboratively with colleagues to achieve common goals.
  • Committed to delivering exceptional customer service, with a focus on resident satisfaction.

Employee Benefits

  • 'Earn While You Learn' scheme – complete a Diploma (NVQ) whilst working for us, enhancing your skills and career prospects.
  • £300 refer a friend bonus, rewarding your network and referrals.
  • £100 attendance bonus, recognizing your commitment and reliability.
  • Employee of the Month rewards, celebrating your achievements and contributions.
  • Have your birthday off on us, enjoying a well-deserved break.
  • Reimbursed DBS cost, supporting your professional development.
  • Internal career progression opportunities, empowering you to grow and succeed within our organization.
  • Free uniform, ensuring you look and feel professional.
  • Subsidised meals, providing you with a convenient and affordable dining experience.
  • Pension Scheme, securing your financial future.


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