User Experience Researcher

6 days ago

London, Greater London, United Kingdom Capgemini Invent Full time

About the Role:

As a User Researcher at Capgemini Invent, you will be part of a dynamic team that helps our clients innovate and transform their businesses. We are looking for a skilled researcher who can work closely with product managers, designers, developers, and other user researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.

Key Responsibilities:

  • Conduct qualitative and quantitative research studies to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
  • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
  • Plan and run qualitative studies, including remote and in-person interviews, observations, diary studies, concept testing, and usability studies.
  • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
  • Help to embed user-centered design and user research best practices into teams and the wider business.

Requirements:

  • A Bachelor's degree in Psychology, Sociology, Anthropology, Human Computer Interaction, or any user experience degree or modules.
  • Passion for technology's unlimited potential and ability to engage with people.
  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles.
  • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered.
  • Understanding of a range of tools and practices for in-person and remote research.

About Capgemini Invent:

At Capgemini Invent, we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time.

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