Lettings Manager

21 hours ago

Guildford, Surrey, United Kingdom Deverell Smith Recruitment Ltd Full time
Job Title: Lettings Manager

We are seeking a highly motivated and experienced Lettings Manager to join our team at Deverell Smith Recruitment Ltd. As a key member of our property lettings team, you will be responsible for leading property lettings and fostering strong relationships with landlords and tenants.

Key Responsibilities:

  • Property Valuation & Consultation: Conduct thorough property inspections and valuations to identify lettings opportunities, providing expert advice and support to both new and existing landlords.

  • Marketing & Listings: Create engaging property listings on various portals using our CRM and marketing tools to attract potential tenants.

  • Lead Generation: Actively seek out new valuation leads both within the company and externally to consistently build a robust pipeline of opportunities.

  • Relationship Management: Build and maintain strong relationships with landlords and applicants, enhancing their experience and exploring avenues to expand the property portfolio.

  • Client Development: Target buy-to-let investors and portfolio landlords to grow your client base and strengthen business relationships.

  • Upselling Services: Drive additional revenue by upselling service levels and offerings, and negotiate tenancy renewals with an aim to enhance service provision.

  • Tenant Management: Oversee the applicant database, guiding them from registration through to the move-in process and managing lettings progression.

  • Compliance & Processes: Ensure all legal compliance and lettings processes are adhered to, providing support for issues such as rent arrears.

  • Performance Analysis: Review business metrics, including conversion rates, and identify strategies to improve performance across key performance indicators (KPIs).

  • Team Collaboration: Work closely with sales colleagues to maximize business opportunities and foster a collaborative environment.

  • Team Development: Mentor and train team members, leading by example to enhance skills and performance.

  • Office Management: Assist in the daily operations of the office, including coordinating weekend viewing assistants.

Ideal Candidate Attributes:
  • Proven experience in property valuations and listings.
  • Self-motivated with a proactive approach to business development.
  • Exceptional communication skills for internal and external interactions.
  • Experience in mentoring and developing team members.
  • Results-driven, with a strong focus on targets and deadlines.
  • Strong commercial and financial understanding.
  • Determined and disciplined with an adaptable mindset.
  • Ambitious and focused on career growth.
  • Detail-oriented with a commitment to compliance and legal standards.
Rewards & Benefits:
  • Be part of a supportive team that values achievements and encourages personal development.
  • Access to cutting-edge proptech tools to enhance your work.
  • Tailored training and development opportunities for both personal and team growth.
  • An environment where your ideas and initiatives are welcomed and appreciated.
  • Genuine career advancement opportunities within a growing company.
  • Competitive earning potential with uncapped commissions and bonus schemes for top performers.
  • Annual rewards ceremony to celebrate individual accomplishments.

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