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Asset Management Specialist
2 months ago
We are seeking a highly skilled and experienced Asset Surveyor to join our team at settle. As an Asset Surveyor, you will play a crucial role in ensuring the quality and safety of our properties, working closely with our residents, stakeholders, and internal departments to deliver exceptional results.
Key Responsibilities- Conduct thorough surveys and inspections of our properties to identify defects and areas for improvement.
- Work collaboratively with our housing, repairs & maintenance, and customer resolution teams to ensure seamless communication and efficient issue resolution.
- Develop and implement effective reporting systems to monitor issues and identify trends, providing actionable insights to inform our asset management strategy.
- Specify and manage improvement and repair works, collaborating with consultants and contractors to deliver high-quality results within budget and timeframe.
- Build and maintain strong relationships with our residents, promoting our organization and providing exceptional customer service.
- Conduct stock condition surveys to inform our asset management plans and support our business objectives.
- Provide technical expertise to our Aids and Adaptations service, ensuring seamless delivery of services to our residents.
- Work closely with our Asset Manager to ensure our assets are managed efficiently, effectively, and in line with our strategic objectives.
- Investigate, manage, and resolve customer complaints related to asset management, ensuring timely and satisfactory resolutions.
- Project manage packages of work from inception to delivery, demonstrating excellent contractor and project management skills.
- Previous relevant experience in asset management, property surveying, or a related field.
- Excellent verbal and written communication skills, with the ability to communicate complex information to diverse stakeholders.
- Ability to manage own workload, prioritize tasks, and meet internal and external service level agreements.
- Strong customer focus, with the ability to communicate, influence, and chair meetings with various stakeholders.
- Good knowledge and experience of building maintenance, with a focus on delivering high-quality results.
- Excellent contractor and project management skills, with experience in managing multiple projects simultaneously.
- An annual salary of £46,680.98.
- Flexible working arrangements, including hybrid and flexible options.
- Generous leave entitlement, including 27 days of annual leave and increasing to 32 days with length of service.
- Enhanced family leave, including maternity, paternity, and adoption leave.
- Pension contributions of up to 10% from settle.
- A healthcare cash plan to support your health and wellbeing.
- Flexible benefits, including cash towards your health and wellbeing.
- Excellent personal and professional growth opportunities.
At settle, we are committed to creating a workplace where everyone feels valued and supported. We celebrate diversity and inclusion, and we are dedicated to reflecting the diversity of today's society in our workforce. We are an equal opportunities employer and welcome applications from all qualified candidates.
We are committed to providing reasonable adjustments throughout our recruitment process and will always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required so you can fully participate in the recruitment process.
