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Insurance Policy Administrator

2 months ago

Dorking, Surrey, United Kingdom Optima Recruitment Full time
Job Title: Trainee Admin Operations

Optima Recruitment is seeking a motivated and detail-oriented individual to join our team as a Trainee Admin Operations. This is an excellent opportunity to learn about insurance policies and gain valuable experience in administration.

Job Summary:

We are looking for a proactive team player who is eager to learn and take on new challenges. As a Trainee Admin Operations, you will be responsible for learning the processes involved in insurance policies, administration, and customer service.

Key Responsibilities:
  • Learn and understand the systems used in policies
  • Administer policies, including quotations, policies, and queries
  • Provide high-quality telephone and email service to intermediaries, customers, and other relevant third parties
  • Efficiently process daily workload in line with targets and set authority limits
  • Handle policy queries or concerns from other departments
  • Provide customer service through telephone, email, and live chat
Requirements:
  • Good level of education
  • Some work experience preferred
  • Good interpersonal and communication skills
  • Ability to understand and use established systems - good PC skills
  • Attention to detail and ability to accurately record information
What We Offer:
  • £21,000 with regular reviews
  • Based in Dorking
  • Hybrid working (2 days wfh, 3 days in the office)
  • Car Parking
  • Casual dress
  • Fruit provided weekly
  • Optional breakfasts provided daily
  • Share Save scheme
  • Social / Charity events
  • Pension scheme
  • Employee benefits portal, Vitality and Death in Service