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Senior Investigating Officer and Office Head
2 months ago
The national salary range is £39,868 - £43,535. The London salary range is £45,824 - £50,039. Your salary will be dependent on your base location.
Number of positions available: 1
Duration of reserve list: 12 Months
Region: London, Yorkshire and the Humber
Grade: SEO
Employment Type: Permanent
Working Arrangement: Full Time, Part Time, Job Share, Flexible Working
Role Type: Operational Delivery
Will the successful candidate have line management responsibilities? No
Senior Investigating Officer and Office Head
The Judicial Appointments & Conduct Ombudsman's Office (JACO) is seeking to fill a permanent position for an SEO Senior Investigating Officer and Office Head. This recruitment is open to all qualified candidates who meet the eligibility criteria as outlined in the broader Civil Service Jobs advertisement.
Location:
Successful candidates will have the option to be based at one of the following locations:
- 102 Petty France, London
- 5 Wellington Place, Leeds (occasional travel between Leeds and London may be required)
To adapt to JACO's evolving operational needs, all staff are expected to attend their base location at least 2 days a week. This hybrid working arrangement is not contractual, and staff may be required to attend their base location more frequently.
The Work of the Judicial Appointments & Conduct Ombudsman
The JACO Office is a small independent Arms-length Body (ALB), consisting of nine staff members who support the Ombudsman, Mr. Douglas Marshall, in fulfilling his statutory duties. It relies on the MoJ for funding and various services, including IT, accommodation, finance, and Data Protection Officer services, all provided under a Memorandum of Understanding.
The JACO's statutory function is to review and resolve complaints alleging maladministration in:
- The judicial appointments process.
- The judicial conduct investigations process.
Complaints regarding the judicial appointments process can only be submitted by individuals who have applied for Judicial Office. Complaints about the judicial conduct investigation process can be made by both individuals who have previously raised concerns about a Judicial Office Holder or the Judicial Office Holder (or former Judicial Office Holder) whose conduct has been reviewed under the Judicial Conduct Rules.
Senior Investigating Officer and Office Head - The Role
The role involves leading the Investigating Team within the JACO Office and overseeing more complex investigations, ensuring the quality and consistency of advice provided to the JACO.
Main Responsibilities
The job holder will be required to undertake the following duties and responsibilities:
- Lead investigations into the most complex complaints, providing appropriate and consistent advice to the JACO, drafting reports that withstand scrutiny, and ensuring that all complainants are kept informed.
- Ensure the consistency and appropriateness of advice provided to the JACO regarding cases considered by HEO Investigating Officers.
- Provide accurate and appropriate advice to the JACO concerning annual and six-monthly reports.
- Provide direct line management support for 5 HEO Investigating Officers, adhering to MoJ HR policies.
- Promote awareness and understanding of the JACO's role, maintaining effective business relationships with stakeholders.
Application Process
Candidates will be assessed against the Civil Service success profiles framework. Experience will be evaluated based on work history during the application process.
