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CCTV Monitoring Officer

2 months ago

Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time
About the Role

We are seeking a highly skilled and experienced Monitoring Station Officer to join our team at Prime Secure. As a key member of our security operations team, you will be responsible for monitoring CCTV and alarm systems, responding to incidents, and providing exceptional customer service.

Key Responsibilities
  • Monitor CCTV and alarm systems to ensure the safety and security of our clients' premises
  • Respond to alarm activations and incidents in a timely and effective manner
  • Implement agreed client escalation procedures and carry out relevant duties within the Monitoring Station
  • Provide excellent customer service and communication with clients, supervisors, and peers
  • Maintain a positive approach under pressure and adhere to all monitoring station policies and procedures
Requirements
  • Valid SIA CCTV License
  • High levels of organisation and attention to detail
  • Sound IT skills and familiarity with Microsoft Office
  • Ability to work well as part of a team and maintain a standard of personal conduct and deportment in keeping with the nature of the business
About Us

Prime Secure is an award-winning, privately-owned business providing security systems and guarding services to our blue-chip customer base across the UK. We are committed to promoting equal opportunities for all and value everyone's input into how we continue to thrive and grow.

What We Offer

We offer an excellent package depending on your experience, including a competitive salary, excellent career and development opportunities, and a rewarding and challenging work environment.