Clinical Coordinator

3 hours ago

Portsmouth, Portsmouth, United Kingdom NHS Full time
About the Role

We are seeking an enthusiastic and motivated individual to fill the position of DAWN Co-ordinator on a 12-month fixed-term contract. As a key member of the Patient Pathway team in Rheumatology outpatients, you will be responsible for managing Daycase activity, downloading a busy helpline service, and providing administrative support for our blood monitoring system DAWN.

Key Responsibilities
  • Manage and coordinate the DAWN system, ensuring accurate and timely data entry and reporting.
  • Communicate effectively with patients, clinicians, and other healthcare professionals to update treatment plans and ensure appropriate blood monitoring is taking place.
  • Provide administrative support for the department, including answering patient calls, taking messages, and redirecting queries as necessary.
  • Support the implementation of monitoring changes and ensure that monitoring systems and pathways are kept up to date.
  • Generate reports from the monitoring system to support departmental processes, drug changes, and research studies.
Person Specification
  • GCSE English, Grade C or above
  • Everyday experience with Microsoft Office and similar databases
What We Offer

As a member of our team, you will have access to a range of benefits, including a reliable and free Park and Ride service, access to 24/7 counselling, and discounted wellness centre memberships.

We are a dedicated team who pride ourselves in providing an excellent standard of care to our patients and supporting our wonderful clinical staff. We are a busy, forward-thinking department where teamwork is paramount and good customer care essential.

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