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Part Time Supervisor

2 months ago


London, Greater London, United Kingdom PVH Corp. Full time
About the Role

The Part Time Supervisor plays a key role in achieving the highest levels of customer service, sales, and profit in our retail stores. As a leader on the sales floor, you will be responsible for ensuring the efficient running of the shop floor, managing personnel, product, and merchandising functions, and driving sales and exceeding store targets.

Key Responsibilities
  • Lead by example and inspire your team to deliver exceptional customer service and sales results.
  • Manage and motivate a team of sales associates to achieve sales targets and provide a positive store experience.
  • Support the management team in managing all aspects of the store, including personnel, product, and merchandising functions.
  • Participate in weekly management meetings and other staff meetings to stay informed and aligned with company goals.
  • Communicate effectively with staff and management to ensure clear understanding of marketing and sales promotions.
  • Drive sales and exceed store targets through motivating the team and providing an exemplary store journey for customers.
  • Foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards and goals for personal sales results, including sales vs. budgets, sales per hour, and units per transaction.
  • Perform manager-on-duty functions, manage store opening and closing functions, and maintain a high level of visual merchandising standards.
  • Focus staff on the importance of quality relationships with internal and external customers.
  • Ensure staff accountability for building a repeat customer base by providing all customers with unparalleled spirited service.
  • Work with the management team to build a talent pool for key positions, including possible successors.
About You
  • You will have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You will have previous people management experience with the ability to resolve conflict and unproductive disagreements.
  • You will be an effective communicator with the ability to build relationships with ease.
  • You will be a team player who recognizes and celebrates the contributions and achievements of others.
  • You will be confident in giving feedback that promotes positive behavioral change.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You will approach all issues with a 'can do' approach and act with initiative to find in-store solutions.
About What We Offer

At PVH Corp., we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.