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Trade Branch Manager

2 months ago

Woking, Surrey, United Kingdom CV-Library Full time
Job Title: Trade Branch Manager

At CV-Library, we are seeking a highly skilled and experienced Trade Branch Manager to lead our team and drive sales and customer satisfaction in our Woking, Surrey branch.

About the Role:
  • Lead a small team of sales and customer service professionals to achieve sales targets and deliver exceptional customer experience.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase branch efficiency.
  • Manage day-to-day branch operations, including team management, customer relationships, and sales performance.
  • Collaborate with regional teams to support recruitment, training, and development initiatives.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Key Responsibilities:
  • Lead by example, demonstrating a customer-focused approach and a passion for delivering exceptional sales and customer service.
  • Develop and maintain strong relationships with customers, identifying opportunities to enhance sales and customer experience.
  • Manage branch operations, including team management, customer relationships, and sales performance.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to drive growth.
  • Collaborate with regional teams to support recruitment, training, and development initiatives.
Requirements:
  • Proven experience in a similar management role, ideally in a trade or retail environment.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to analyze sales performance and implement strategies to drive growth.
  • Valid driving license and ability to travel to other branches as required.
What We Offer:
  • A competitive basic salary of £32,672 per year.
  • An excellent monthly bonus scheme, with the potential to earn up to £42,656 per year.
  • 25 days holiday, plus statutory holidays.
  • A free Healthcare plan for all employees.
  • Enhanced Maternity and Paternity benefit.
  • A free Life Assurance Plan of 3x your Annual Salary.
  • Christmas shutdown.
  • Option to join the Eurocell Share Save Scheme at discounted rates.
  • Company Pension Plan.
  • Employee discount on Eurocell products.
  • Discounts across many well-known online and high street retailers.
  • A blend of training, including e-learning and on-the-job training.
  • Care First Employee Assistance Programme.
  • Colleague Referral Programme.