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Customer Experience Specialist

2 months ago


Shepperton, Surrey, United Kingdom Squires Garden Centres Full time
Job Title: Customer Experience Technical Specialist, Customer Care

Squires Garden Centres is seeking a skilled Customer Experience Technical Specialist to join our team.

Key Responsibilities:

  • Provide professional support to the Customer Service Desk
  • Work closely with the Garden Centre Manager to drive department success
  • Manage customer interactions as first point of contact
  • Offer expert advice to customers
  • Support the customer service desk supervisor in day-to-day operations

Requirements:

  • Strong communication and interpersonal skills
  • Proven customer service experience
  • Ability to work effectively in a team environment
  • Flexible availability

About Squires Garden Centres:

We are a leading garden centre with a passion for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.