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Pensions Administrator

2 months ago


London, Greater London, United Kingdom Sammons Recruitment Group Full time

About the Role

We are seeking a skilled Pensions Administrator to join our team at Sammons Recruitment Group. As a Pensions Administrator, you will play a crucial role in providing excellent customer service and accurately processing cases assigned to you.

Key Responsibilities

  • Provide exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.
  • Process pension cases with accuracy and attention to detail, ensuring that all deadlines are met.
  • Collaborate with internal teams to escalate any potential problems or complaints, ensuring quick resolution and maintaining a high level of customer satisfaction.
  • Manage your time effectively to prioritize tasks and meet deadlines, producing high-quality deliverables to an expected standard.

About You

To be successful in this role, you will possess:

  • Pension knowledge and experience of delivering pension administration services.
  • Experience working in an office environment, utilizing MS Office to produce high-quality deliverables to deadlines.
  • Excellent customer service focus, with the ability to deal empathetically with people, build relationships, and manage expectations.

What We Offer

As a Pensions Administrator at Sammons Recruitment Group, you will have the opportunity to work with a reputable and established company, contributing to the success of our pension administration services. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.