Assistant Manager

2 weeks ago


York, York City, United Kingdom Crew Clothing Full time

About the Role:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Crew Clothing. As a key member of our store leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and maintaining exceptional visual merchandising standards.

Key Responsibilities:

  • Drive Sales Growth: Achieve sales targets by demonstrating a passion for our products and brand, and by providing exceptional customer service.
  • Lead the Sales Team: Recruit, retain, motivate, and develop a high-performing sales team to drive store success.
  • Visual Merchandising: Maintain exceptional visual merchandising standards throughout the store, creating an engaging and inviting shopping experience for our customers.
  • Customer Service: Provide accurate information about our products, features, and benefits, and promote our multi-channel shopping options to ensure maximum customer satisfaction.
  • Operational Excellence: Process sales transactions with care and in line with company guidelines, and demonstrate flexibility to meet the needs of the store.

Requirements:

  • Customer Service Focus: Proven customer service skills and a passion for delivering exceptional customer experiences.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Retail Experience: Previous experience in the retail industry, with a strong understanding of sales processes and customer service principles.

Benefits:

  • Uniform Contribution: A uniform contribution to ensure you look and feel professional without the extra cost.
  • Pension Plan: A comprehensive pension plan designed to provide you with peace of mind for the years to come.
  • Referral Program: A rewarding referral program that recognizes the power of your recommendations and rewards you for contributing to our team's growth.
  • Professional Development: Opportunities for comprehensive professional development to elevate your career and reach your full potential.
  • Empowering Work Environment: A supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.

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