Customer Service Representative
4 weeks ago
About Steer Automotive Group
We are a dynamic and dedicated team at Steer Automotive Group, committed to delivering exceptional customer service and providing a personal experience for our customers.
Job Summary
We are seeking a Customer Service Advisor to join our Central Claims team in Doncaster, supporting our customers in a variety of different ways, operating across our phone system and through email.
Key Responsibilities
- Deliver a fast and efficient service to insurers and customers.
- Ensure accurate administration of customer files, whilst building a genuine rapport.
- Handle telephone and email enquiries within the contact hub.
- Efficiently deploy claims based upon a geographical area.
- Work to targets to achieve team and individual goals.
About You
To excel as a Customer Service Advisor in our Central Claims team, you will have:
- Excellent customer service and communication skills.
- The ability to multitask.
- Good organisational skills.
- The ability to work in a fast-paced environment.
What We Offer
We offer a competitive salary plus performance-related bonus, 29 days holiday including public holidays plus additional days with service, pension contributions, referral bonus scheme, enhanced parental leave, enhanced sick pay, and more.
Steer Academy
We provide accredited ongoing training, paid for by the business, to help you develop your skills and progress in your career.
Join Our Team
Apply today to become a part of our dynamic and dedicated team at Steer Automotive Group.
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