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Administrative Supervisor
2 months ago
Exciting Opportunity for a Results-Driven Office Manager
We are seeking a highly skilled and experienced Office Manager to join our team at Reed. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our office, ensuring seamless communication and collaboration across departments.
Key Responsibilities:
- Team Management: Lead and manage a team of customer service, sales administration, and returns staff to ensure efficient daily operations.
- Performance Management: Conduct regular one-to-one reviews with team members to provide feedback, set goals, and support professional development.
- Process Improvement: Develop and implement office procedures to improve efficiency and productivity.
- Customer Service: Address and resolve customer complaints in a timely and professional manner.
- Training and Development: Organize and facilitate training sessions to enhance team skills and knowledge.
- Recruitment: Oversee the recruitment process, including interviewing, hiring, and onboarding new employees.
- Performance Evaluation: Track and evaluate team performance, providing guidance and support as needed.
- Office Maintenance: Ensure the office environment is well-maintained and stocked with necessary supplies.
- Communication: Foster effective communication within the team and across departments.
Requirements:
- Experience: Proven experience in office management, preferably within a similar industry.
- Leadership Skills: Strong leadership and team management skills.
- Communication Skills: Excellent communication and interpersonal abilities.
- Conflict Resolution: Ability to handle complaints and resolve conflicts effectively.
- Technical Skills: Proficiency in office software and tools.
- Organizational Skills: Strong organizational and multitasking skills.
To be considered for this exciting opportunity, please submit your CV and cover letter detailing your relevant experience and qualifications.
