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Duty Manager

2 months ago

Chislehurst, Greater London, United Kingdom Nuffield Health Full time

About the Role

Nuffield Health is a leading healthcare charity seeking a highly skilled Duty Manager to oversee the smooth operation of our Fitness and Wellbeing Club in Chislehurst. As a key member of our team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining high-quality standards across all areas of the club.

Key Responsibilities

  • Manage the day-to-day operations of the club, ensuring seamless delivery of services and a positive member experience.
  • Develop and maintain strong relationships with members, identifying opportunities to enhance their experience and drive loyalty.
  • Lead and motivate a team of colleagues, promoting a culture of excellence and continuous improvement.
  • Conduct tours and presentations to prospective members, highlighting the unique benefits and value proposition of our club.
  • Oversee health and safety protocols, promptly addressing any issues or concerns that may arise.
  • Contribute to the achievement of sales targets, working closely with colleagues to drive revenue growth.

What We Offer

Nuffield Health is committed to providing a supportive and inclusive work environment, with a range of benefits designed to promote your physical and mental wellbeing. As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • Access to our state-of-the-art facilities and services.

About Us

Nuffield Health is the UK's largest healthcare charity, dedicated to improving the health and wellbeing of our members and the wider community. We are passionate about delivering exceptional customer service and creating a positive impact on people's lives.