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Automotive Service Scheduling Specialist
3 months ago
Key Responsibilities
- Coordinate service appointments and engage with clients daily, ensuring follow-up communication post-appointment.
- Listen attentively to client inquiries, providing accurate information and directing them to the appropriate resources.
- Respond promptly to client calls and online inquiries, facilitating scheduling through various platforms.
- Offer guidance on maintenance services based on client needs.
- Verify both scheduled and missed appointments to maintain service flow.
Qualifications
- Proficient in computer applications, including Outlook, Excel, and Word, with a preference for dual-screen usage.
- Demonstrated experience in customer service roles.
- Exceptional verbal and written communication abilities.
- Dependable, punctual, and motivated to enhance skills.
- Possess a clean driving record and a valid driver's license.
Sheehy Auto Stores is committed to providing equal employment opportunities for all employees. We recruit, train, promote, and compensate staff based on individual and professional qualifications and potential for growth, without discrimination based on race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable laws.
Sheehy Auto Stores is an Equal Employment Opportunity Employer.
