Repairs Coordinator

2 weeks ago

Kentish Town, United Kingdom Build Recruitment Full time
Repairs Planner Opportunity

We are seeking a skilled Repairs Planner to join our team in Camden. This role is responsible for providing effective and efficient administration surrounding repairs, services, compliance works, and technical projects.

Key Responsibilities:
  • Plan, schedule, and allocate repairs to ensure timely completion.
  • Prioritize works, balancing tenant needs, tenancy agreements, and efficient use of available repairs operatives.
  • Apply correct schedule of rates codes to standard repairs works orders for in-house teams and contractors.
  • Liaise with residents to arrange appointments, facilitate work completion, and resolve complaints.
  • Track and monitor progress to ensure smooth operations for residents and trades staff.
  • Create and run end-of-day reports to identify overdue jobs.
  • Maintain tasks, including raising jobs, requisitions, follow-on works, and subcontractor works, ensuring up-to-date records.
  • Ensure Works in Progress (WIPs) are completed and subcontractors submit completed paperwork correctly.
  • Evaluate operative and contractor performance and escalate issues to relevant surveyors or Head of Service.
  • Investigate complaints and respond to customers verbally and in writing.
Requirements:
  • Essential experience in the housing repairs industry.
  • Previous repairs planning experience.
  • Strong Excel knowledge.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

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