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Special Investigator
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Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeJob Title: Special InvestigatorCharles Taylor is seeking a skilled Special Investigator to join our Specialist Investigations Services Business Unit. As a Special Investigator, you will play a crucial role in protecting our clients from fraudulent activity.Key Responsibilities:Conduct thorough investigations into suspected fraudulent insurance claims,...
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Special Investigator
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Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeJob Title: Special InvestigatorCharles Taylor is seeking a highly skilled Special Investigator to join our Specialist Investigations Services Business Unit. As a Special Investigator, you will play a crucial role in protecting our clients from fraudulent activity.Key Responsibilities:Conduct thorough investigations into suspected fraudulent insurance...
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Special Investigator
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Portsmouth, Portsmouth, United Kingdom Charles Taylor Full timeAbout the RoleWe are seeking a highly skilled Special Investigator to join our team at Charles Taylor. As a Special Investigator, you will play a crucial role in protecting our clients from fraudulent activity.Key ResponsibilitiesConduct thorough investigations into suspected fraudulent insurance claims.Work closely with various stakeholders, including...
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Police Staff Investigator PIP Level 1
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Portsmouth, Portsmouth, United Kingdom Hampshire and Isle of Wight Constabulary Full timeAbout the RoleWe are seeking an experienced Investigator to join our team at Hampshire and Isle of Wight Constabulary. As a Police Staff Investigator, you will play a crucial role in supporting our front-line officers with a wide range of investigative activities.Key ResponsibilitiesSupport investigative activities, including statement taking, CCTV review,...
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Police Staff Investigator PIP Level 1
1 month ago
Portsmouth, Portsmouth, United Kingdom Hampshire and Isle of Wight Constabulary Full timeAbout the RoleWe are seeking an experienced Investigator to join our team at Hampshire and Isle of Wight Constabulary. As a Police Staff Investigator, you will play a crucial role in supporting our front-line officers with a wide range of investigative activities.Key ResponsibilitiesSupport investigative activities, including statement taking, CCTV review,...
Investigator
2 months ago
Charles Taylor Specialist Investigations Services is seeking a skilled Special Investigator to join our team. As a Special Investigator, you will play a crucial role in protecting our clients from fraudulent activity.
Key Responsibilities:- Conduct thorough investigations into suspected fraudulent insurance claims, utilizing cognitive telephone interviews, validation calls, and video interviews.
- Work closely with stakeholders, including Charles Taylor colleagues, clients, law enforcement agencies, and legal professionals.
- Adhere to relevant legislation and ensure all relevant revenue opportunities are explored.
- Triage suspected fraud referrals and recommend/implement the required investigation.
- Ensure complaints are captured and recorded in accordance with FCA complaint guidelines.
- Liaise with CTSIS clients and maintain excellent working relationships.
- Record fraud savings for our clients.
- Act as a role model and ensure approachability to all members of Charles Taylor staff.
- Assess evidence and make decisions based on an impartial assessment of a claim.
- Manage your own case load of investigations while ensuring all tasks are up to date.
- Write detailed repudiation/challenge letters and investigation reports.
- Maintain a high level of customer service while ensuring client liability is fully protected.
- Excellent investigative skills and attention to detail.
- Good telephone manner and excellent command of the English language.
- A resilient attitude towards confrontation and excellent organisational skills.
- Previous experience of adhering to service level agreements and a commitment to providing high-level customer care.
- Ability to develop good working relationships internally and externally.
- Salary: £28,000 - £35,000 per annum.
- 28 days including Bank Holiday's and incremental holiday plan.
- Fantastic opportunities for learning, development, and career progression.
- Contributory pension scheme.
- Free Health Cash Plan worth £1700 per annum.
- Generous high-street rewards scheme for family and friends.
- Free travel insurance (subject to qualifying criteria).
