Retail Store Manager

3 weeks ago


Ely, Cambridgeshire, United Kingdom Holland & Barrett Full time
Job Title: Retail Store Manager

Are you passionate about delivering exceptional customer service and leading a high-performing team? Do you have a passion for health and wellness and want to be part of a dynamic retail environment?

About the Role:

We are seeking an experienced Retail Store Manager to join our team at Holland & Barrett. As a Retail Store Manager, you will be responsible for leading a team of sales advisors and ensuring the store operates within company parameters and goals.

Key Responsibilities:
  • Lead a high-performing team by recruiting, coaching, training, motivating, and setting clear expectations.
  • Act as a role model for world-class customer service and drive financial performance with sales targets.
  • Maintain stock accuracy and set up store promotional plans to drive sales and customer engagement.
  • Ensure full compliance with health and safety regulations and maintain a safe working environment.
  • Embark on a training programme to become a Health & Wellness specialist, including the "Qualified to Advise" and "Healthy Expert" qualifications.
Requirements:
  • Previous retail management experience.
  • Excellent communication and people management skills.
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
  • The ability to understand and analyse sales figures daily to enable the store to trade within company parameters and goals.
  • The ability to complete regular computer-based training to ensure exceptional product knowledge.
What We Offer:

We offer a competitive salary, 25% colleague discount, 28-days annual leave pro rata, and the opportunity to work for a leading health and wellness retailer. We are passionate about helping every colleague thrive across all dimensions of wellbeing and are committed to having a diverse and inclusive workplace.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about customer service, leadership, and health and wellness, we encourage you to apply for this exciting opportunity.


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