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Sales Support Associate

2 months ago

Islington, Greater London, United Kingdom Four Seasons Full time

About the Role:

We are seeking a highly motivated and organized Sales Support Associate to join our team at Four Seasons. As a Sales Support Associate, you will play a critical role in supporting the shop floor and ensuring a seamless customer journey for all clients.

Key Responsibilities:

  • Support the shop floor at all times, providing exceptional customer service and ensuring a high level of customer satisfaction.
  • Adhere to customer requests and retrieve stock as needed, maintaining a high level of accuracy and efficiency.
  • Replenish the shop floor and consistently maintain visual standards, ensuring a clean and organized store environment.
  • Create a seamless experience for all clients, welcoming each one with a warm and polite demeanor.
  • Thriving within a fast-paced and high-pressure environment, you will be able to perform to high standards under pressure.
  • Obtain a thorough knowledge of the history and heritage of the brand, storytelling and elevating the customers' journey.

About You:

We are looking for an individual with:

  • Immaculate presentation and excellent communication skills.
  • Previous runner experience is preferred, but not essential.
  • An innate ability to perform to high standards under pressure.
  • Adaptability and reactivity, with a strong understanding of luxury.

The Package:

We offer a competitive total package up to £30,000 per annum, including:

  • 25 days holiday + Bank Holidays.
  • Boutique hours.
  • Every Sunday off.
  • Lunch Vouchers.
  • 50% travel contribution.