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Healthcare Access Specialist

2 months ago

Liverpool, Liverpool, United Kingdom Gateacre Medical Centre Full time

Job Summary:

We are seeking a highly skilled and compassionate Care Navigator to join our team at Gateacre Medical Centre. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive the highest level of care and support.

Main Responsibilities:

  • Provide exceptional patient care and support, ensuring that patients receive timely and effective access to healthcare services.
  • Work closely with our healthcare team to coordinate patient care, including scheduling appointments, managing patient records, and communicating with patients and their families.
  • Develop and maintain strong relationships with patients, families, and healthcare providers to ensure seamless care coordination.
  • Provide education and support to patients and their families on health-related topics, including disease management, wellness, and prevention.
  • Collaborate with our healthcare team to identify and address patient needs, including social determinants of health and other barriers to care.
  • Participate in quality improvement initiatives to enhance patient care and outcomes.

Requirements:

  • Experience working in a healthcare setting, preferably in a patient-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare providers.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work in a fast-paced environment and adapt to changing priorities and circumstances.
  • Knowledge of healthcare policies, procedures, and regulations, with the ability to apply this knowledge in a practical setting.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including comprehensive health insurance and retirement savings plan.
  • Opportunities for continuing education and professional development, including training and certification programs.
  • A collaborative and inclusive work environment, with a focus on teamwork and patient-centered care.