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Complaints Administrator

2 months ago

Croydon, Greater London, United Kingdom Adecco Full time

Job Summary:

We are seeking a skilled Complaints Administrator to provide administrative support to our Customer Insight Team. This is a hybrid working role, with 2 days spent in the office and 3 days working remotely.

Key Responsibilities:

  • Provide administrative support to the Customer Insight Team, ensuring accurate and effective record keeping.
  • Manage conflicting responsibilities within set time scales, prioritizing tasks to meet deadlines.
  • Manage multiple inboxes to ensure timely responses to customers.
  • Collaborate with internal teams to deliver complaint responses.

Requirements:

  • Admin experience, with a focus on organization and record keeping.
  • Excellent customer service skills, with the ability to manage multiple priorities.
  • Ability to work effectively in a team environment.

About Adecco:

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer, committed to diversity and inclusion in the workplace.