Service Advisor
4 weeks ago
We are seeking a dedicated Service Advisor to join our team at Rygor Auto in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.
Key Responsibilities- Deal with customers and ensure customer satisfaction.
- Utilize workshop loading and ensure it is up to date.
- Regularly and proactively keep customers up to date with progress on their vehicle.
- Booking in vehicles, ensuring appointments are convenient for the customer and department, in line with workshop capacity.
- Identify customer requirements and where possible, supply an accurate fully inclusive costing.
- Produce accurate job cards, invoices, estimates, and related information.
- Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
- Produce warranty job cards in line with the manufacturers' policy and procedures.
- Accurately record all work requirements and identify retail, warranty, internal, and non-chargeable repairs.
- Liaise with the Parts Department to ensure availability of parts.
- Exemplary communication skills via email, telephone, and face-to-face.
- Excellent organization and administration skills.
- Previous working experience in administration and/or office environments.
- Ability to organize and manage time efficiently to meet deadlines.
- Previous experience in a Service Advisor role, preferable.
- Understanding of Kerridge, preferable.
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1 month ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings.Key Responsibilities:Dealing with customers to ensure their satisfaction and providing updates on...
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4 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService AdvisorRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and maximizing service and repair bookings to meet our high standards.Key Responsibilities:Deal with customers to ensure their satisfaction and resolve any issues...
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Service Advisor
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService AdvisorRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and maximizing service and repair bookings to meet our high standards.Key Responsibilities:Deal with customers to ensure their satisfaction and resolve any issues...
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Service Advisor
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Service Advisor
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Service Advisor
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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4 weeks ago
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2 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Service Advisor
2 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Service Advisor
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Service Advisor
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService AdvisorRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings.Key Responsibilities:Deal with customers to ensure satisfaction and resolve any issues.Utilize workshop loading to...
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Service Advisor
3 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService AdvisorRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings.Key Responsibilities:Deal with customers to ensure satisfaction and resolve any issues.Utilize workshop loading to...
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Service Advisor
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Service Advisor
4 weeks ago
Gloucester, Gloucestershire, United Kingdom Rygor Group Full timeService Advisor Role at Rygor AutoRygor Auto is seeking a dedicated Service Advisor to join our team in Gloucester. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and efficiently managing service and repair bookings to maximize workshop capacity.Key Responsibilities:Deal with customers to ensure satisfaction and...
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Service Advisor
4 weeks ago
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