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Director of Brand Management

2 months ago

Manchester, United Kingdom The Watches of Switzerland Group Full time

**Job Summary**

The Watches of Switzerland Group is seeking a highly experienced and skilled individual to lead our new showroom in Manchester. As a **Showroom Director**, you will be responsible for creating an exceptional client experience, driving business growth, and developing a high-performing team.

**Key Responsibilities:**

  • Lead a team of professionals to deliver a world-class client experience, promoting an accessible luxury brand experience.
  • Collaborate with the management team to recruit, retain, and develop talent, ensuring a welcoming environment in the showroom.
  • Coach and support the team to continuously improve client experience expectations and team engagement and performance.
  • Play an active role on the sales floor to lead by example and ensure a seamless client experience.
  • Develop and implement strategies to drive business growth, leveraging strong relationships with luxury brands and partners.

**Requirements:**

  • Significant experience in a senior management role, ideally within a premium or luxury brand.
  • Excellent leadership and people skills, with a proven track record of developing high-performing teams.
  • Strong business development skills, with a focus on driving growth and revenue.
  • Ability to create and implement strategies to drive business growth and improve client experience.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and partners.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Access to a comprehensive training program.
  • A generous holiday purchase scheme and 24/7 employee assistance program.

**About Us:**

The Watches of Switzerland Group is a leading luxury watch and jewelry retailer, with a strong presence in the UK, Europe, and the US. We are committed to building an inclusive environment that celebrates diversity and promotes employee well-being.