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Residential Support Coach
2 months ago
POSITION OVERVIEW
We are seeking a dedicated Support Coach to become a vital member of our Medway Supported Accommodation team. This role involves providing essential support to approximately 52 residents across various services aimed at assisting single homeless individuals and ex-offenders. While the primary focus will be on residents in Chatham, flexibility to support those in Rochester is also required as service demands fluctuate.
KEY RESPONSIBILITIES
Your contributions will be crucial in facilitating successful rehabilitation and reintegration for our residents into the community. This includes offering pathways, support, and tailored interventions to ensure effective resettlement.
WORK SCHEDULE
This position requires a commitment of 37.5 hours per week, typically from Monday to Friday, 9 AM to 5 PM, with occasional flexibility needed.
CANDIDATE PROFILE
We are looking for an individual who is passionate about delivering high-quality care and support. The ideal candidate thrives in a collaborative environment but is also capable of making independent, proactive decisions. You should possess the confidence to work effectively in this setting, demonstrating compassion, support, and empowerment to residents while building positive and motivational relationships.
ESSENTIAL QUALIFICATIONS
- Experience working with individuals from complex backgrounds, including ex-offenders, those with mental health challenges, substance misuse issues, or a solid understanding of the sector.
- Proficiency in IT, with the ability to learn new software and basic experience in Microsoft applications.
- Knowledge and/or practical application of key legislation related to social care, housing, criminal justice, and mental health.
PREFERRED QUALIFICATIONS
- Experience collaborating with various agencies and understanding a multi-disciplinary approach.
- Relevant professional qualifications, such as NVQ/Diploma Level 2 in Community Justice/Psychology or equivalent.
- Experience in providing housing support and practical assistance in either residential or outreach settings.
BENEFITS
- 25 days of annual leave, increasing with tenure.
- Access to training and development opportunities, including courses and progression plans.
- Medicash benefits, including discounts on gym memberships, routine optometry care, dental treatments, and physiotherapy.
- Employee Assistance Programme, offering counselling services.
- Regular reflective practice sessions with a therapist to support mental health and well-being.
- Life Assurance Scheme.
- Cycle-to-work scheme.
- Annual Staff Awards.
If you possess the passion, creativity, and determination to make a significant impact in the lives of others, we encourage you to consider this opportunity.
WORKING WITH US
ABOUT SOCIAL INTEREST GROUP
At Social Interest Group (SIG), we believe that quality care and support can transform lives. Our core values of ambition, empowerment, transparency, and inclusivity guide our mission to empower marginalized individuals by fostering strong partnerships and innovative solutions that address gaps in service provision and promote recovery, reablement, and resettlement.
As a not-for-profit organization, we provide high-quality support and care across various settings, including residential facilities, community support, and probation environments. We are committed to maintaining high standards and adhering to both internal and external regulatory frameworks.
For more information about our approach and impact, please visit our website.
ADDITIONAL INFORMATION
Please note that this job advertisement may close early as applications are screened on an ongoing basis.
For details on our company policies, including Gender Pay, Equality and Diversity, Company Benefits, and our Candidate Privacy Policy, please refer to our website.
