Internal Sales Engineer
2 days ago
We are seeking a highly motivated and organized Internal Sales Engineer to join our team at Wynne Consulting. As an Internal Sales Engineer, you will be responsible for providing internal sales support to our customers and external sales team members.
Key Responsibilities:- Receive and respond to sales enquiries from potential customers and external sales team members.
- Ensure all enquiries are input onto the sales database, issue relevant documentation, and prepare/revise quotations as necessary.
- Prioritize enquires to ensure tender return dates are adhered to in line with KPIs and pre-defined objectives.
- Be the first point of contact for internal customer communication to identify the specific nature of query from various sources and take appropriate action.
- Liaise closely with the Sales Assistant and External Sales Team members to ensure all sales enquiries are dealt with in a timely manner.
- Receive telephone enquiries and communicate with potential clients to clarify requirements.
- Provide technical specifications and standard drawings to customers and architects, and liaise with the project team when non-standard drawings are required prior to order.
- Utilize the internet-based quotation systems for pricing of suppliers' products and liaise with various external suppliers to obtain the best prices for non-standard items.
- Establish effective relationships with customers and follow up against agreed contact deliverables to ensure the desired outcomes are being achieved.
- Build, develop, and sustain mutually beneficial working relationships with all other teams to ensure effective service delivery.
- Be aware of the Department aims and objectives and contribute to the decision-making process.
- Ensure your own conduct meets the standards and authorities set out in the Company's Human Resources Policy (Book 14) and also the standards of the Company's Quality Management System.
- Carry out any other duties which the company may at any time deem necessary.
- Degree educated or equivalent experience.
- Evidence of, and commitment to, continuing professional development.
- Intermediate computer skills (Microsoft Office, Access, Excel).
- Knowledge and experience of designing, developing, and delivering complex technology solutions.
- Strong organizational skills, with good personal insight, tact, and ability to foster teamwork and collaboration across different teams to deliver the desired outcomes.
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