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Presentations Team Leader
2 months ago
Job Summary:
We are seeking an experienced Presentations Team Leader to join our team at Williams Lea Limited. As a key member of our Presentations team, you will be responsible for leading a team of professionals in delivering exceptional presentation services to our clients.
Key Responsibilities:
- Lead a team of presentation specialists in delivering high-quality presentation services to clients.
- Develop and implement strategies to improve team performance and efficiency.
- Collaborate with the Presentations Operational Service Manager to ensure seamless delivery of services.
- Recruit, develop, and manage a high-performing team.
- Ensure excellent customer service and communication with clients.
- Monitor and manage workflow to meet deadlines and quality standards.
- Make decisions on a daily basis to ensure profitability and service delivery.
- Set expectations and standards for team attitude, behavior, and professional development.
- Random quality control, including proofing, reviewing, measuring, and evaluating staff performance.
- Assist in identifying and delivering opportunities for business growth.
- Prepare management performance reports as necessary.
Requirements:
- Proven team management experience.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team and lead a large team.
- Confident in escalation when required.
- Proactive approach and sense of initiative.
- Positive 'can-do' approach and able to act as a role model to employees.
- Proactive, self-managing, and sensitive to fast-paced, client-driven environment.
- Desire to continually improve own skills.
Benefits:
- 25 days holiday, plus bank holidays (pro-rata for part-time or fixed-term roles).
- Salary sacrifice schemes, retail vouchers, including our TechScheme.
- Life Assurance.
- Private Medical Insurance.
- Dental Insurance.
- Health Assessments.
- Cycle-to-work scheme.
- Discounted gym memberships.
- Referral Scheme.
Equality and Diversity:
Williams Lea Limited values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a 'protected characteristic' in discrimination law).
We are an equal opportunities employer and welcome applications from all qualified candidates.