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Service Advisor
2 months ago
**Job Summary**
Purely Automotive Recruitment Ltd is seeking a highly skilled and motivated Service Advisor to join our client based in the southwest of England. As a Service Advisor, you will play a vital role in providing exceptional customer care and serving as the liaison between customers and the workshop.
**Key Responsibilities:**
- Provide outstanding customer service and ensure customer satisfaction at every stage of the vehicle servicing process.
- Inform and consult with customers on vehicle servicing, answering any questions or queries they may have.
- Liaise with technicians and workshop control to ensure all vehicles are ready on time.
- Offer expert advice on products and services to customers, building a genuine rapport and identifying their needs.
**Requirements:**
- Experience in customer-facing roles, preferably in the automotive retail or customer service industry.
- Excellent organisational and administrative skills, with attention to detail.
- Impeccable presentation and a customer-centric attitude.
- Working knowledge of Microsoft Office and CRM-based systems.
**Benefits:**
- Opportunity to work with prestige and premium automotive brands in dealerships across the southwest of England.
- Access to manufacturer training academy for professional development.
- Recognition and reward for hard work, loyalty, and achievements.
- Competitive salary and bonus mechanism based on results and achievements.
**About Us:**
Purely Automotive Recruitment is a dedicated talent resourcing service provider operating across the UK and Ireland. We specialise in connecting top talent with leading automotive industry employers.
