Deputy Manager

2 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Wells & Co Full time

About Us

Wells & Co is a renowned hospitality company that prides itself on delivering exceptional experiences to its customers. Our charming riverside pub and restaurant, Cox's Yard, is a testament to our commitment to quality and excellence.

Job Summary

We are seeking a highly motivated and experienced Deputy General Manager to join our team at Cox's Yard. As a key member of our management team, you will be responsible for maintaining the highest standards of service, food quality, and customer satisfaction.

Key Responsibilities

  • Overall Management: In the absence of the Manager, you will be responsible for the overall management of the pub, restaurant, and hotel.
  • Front of House Standards: You will maintain and drive excellence in food, hotel, service, and drink quality to ensure a world-class experience for our customers.
  • Legislative Compliance: You will adhere to all legislative requirements for people, safety, licensing, and maintenance of records.
  • Team Management: You will create and maintain a motivated team with excellent standards, identifying talent and ensuring succession.

Requirements

  • Customer Service: You will deliver exceptional customer service and great teamwork in a fast-paced and pressurized environment.
  • Leadership: You will have the energy and motivation to successfully lead and inspire your team.
  • Organizational Skills: You will possess excellent organizational and communication skills.
  • Industry Experience: You will have previous experience in a management or leadership role within the hospitality industry.
  • Passion for the Industry: You will have a passion for the industry and the challenges that come with it.

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