Deputy Manager
2 weeks ago
About Us
Wells & Co is a renowned hospitality company that prides itself on delivering exceptional experiences to its customers. Our charming riverside pub and restaurant, Cox's Yard, is a testament to our commitment to quality and excellence.
Job Summary
We are seeking a highly motivated and experienced Deputy General Manager to join our team at Cox's Yard. As a key member of our management team, you will be responsible for maintaining the highest standards of service, food quality, and customer satisfaction.
Key Responsibilities
- Overall Management: In the absence of the Manager, you will be responsible for the overall management of the pub, restaurant, and hotel.
- Front of House Standards: You will maintain and drive excellence in food, hotel, service, and drink quality to ensure a world-class experience for our customers.
- Legislative Compliance: You will adhere to all legislative requirements for people, safety, licensing, and maintenance of records.
- Team Management: You will create and maintain a motivated team with excellent standards, identifying talent and ensuring succession.
Requirements
- Customer Service: You will deliver exceptional customer service and great teamwork in a fast-paced and pressurized environment.
- Leadership: You will have the energy and motivation to successfully lead and inspire your team.
- Organizational Skills: You will possess excellent organizational and communication skills.
- Industry Experience: You will have previous experience in a management or leadership role within the hospitality industry.
- Passion for the Industry: You will have a passion for the industry and the challenges that come with it.
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