Fraud Investigator

4 weeks ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
About the Role

We are seeking a skilled Fraud Investigator to join our team at Hastings Direct. As a Fraud Investigator, you will play a critical role in identifying and investigating potential fraud cases, ensuring that our customers receive fair and accurate claims processing.

Key Responsibilities
  • Conduct thorough investigations into suspected fraud cases, gathering and analyzing evidence to determine the validity of claims.
  • Collaborate with cross-functional teams, including claims handlers, underwriters, and other stakeholders to ensure seamless communication and effective case management.
  • Develop and maintain expertise in fraud detection and prevention, staying up-to-date with industry trends and best practices.
  • Provide training and guidance to colleagues on fraud detection and prevention techniques.
Requirements
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Proven experience in fraud investigation or a related field, with a strong understanding of claims processing and underwriting principles.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
What We Offer

As a Fraud Investigator at Hastings Direct, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment, where you can thrive and contribute to our success.



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