Private Aviation Business Development Manager
2 weeks ago
- Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within corporate accounts.
- Manage a portfolio of high-value or key clients, circa 30 accounts.
- Understand the specific needs and requirements of each account and provide tailored solutions to meet their objectives.
- Serve as the primary point of contact for our clients, ensuring excellent customer service and satisfaction.
- Conduct training, onboarding, and aftercare of WLP clients.
- Proactively address and resolve any issues or concerns raised by corporate clients, maintaining a high level of responsiveness and professionalism.
- Address and resolve client issues and concerns.
- Ensure we cross-sell with our Lifestyle department.
- Develop and implement account strategies to achieve client satisfaction and business growth.
- Identify upselling and cross-selling opportunities.
- Collaborate with internal teams, including sales, marketing, and product development, to align strategies and leverage resources effectively.
- Monitor industry trends, competitor activities, and customer feedback to recommend strategic adjustments and improvements.
- Attend trade shows.
- Manage client charter requests assisting SVP in achieving sales targets and revenue goals.
- Negotiate contracts and close deals successfully with clients.
- Strong negotiation skills, with a track record of broking in Private Aviation space.
- Exceptional interpersonal and communication skills to build rapport with corporate clients and internal stakeholders.
- Highly organized.
- Self-motivated and results-oriented, with the ability to work independently and manage multiple priorities.
- Proficiency in using CRM software (Zoho) and other sales tools to track and manage corporate accounts.
- Flexibility to travel as required for client meetings, industry events, and conferences.
- You will have experience within the private aviation industry.
- Additional languages would be advantageous.
- 25 days per annum annual leave, plus UK Bank Holiday.
- Private Medical Cover.
- Summer Fridays, early close at 1pm.
- Cycle to Work Scheme.
- Season ticket loan.
- Happy to discuss a hybrid working pattern to suit.
- Dog friendly office.
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