Casual Family Support Worker

3 days ago


Devon, United Kingdom Pact Full time

About the Role:

Pact is seeking a skilled and compassionate Casual Family Support Worker to join our team at HMP Dartmoor. As a key member of the PACT Family team, you will work in the prison's visitor centre and visits hall, providing vital support, advice, and guidance to individuals visiting prisoners and their families.

Key Responsibilities:

  • Facilitate prison visits and family days, ensuring a smooth and supportive experience for all parties involved.
  • Provide guidance and support to individuals visiting prisoners, addressing their concerns and needs in a sensitive and professional manner.
  • Collaborate with the play service and catering team to deliver high-quality services to visitors.
  • Contribute to the planning and development of Pact's family work, ensuring a cohesive and effective approach to supporting families.
  • Maintain accurate records and reports, ensuring compliance with relevant policies and procedures.

Requirements:

  • Experience working with families in challenging environments, ideally involving offenders and/or their families.
  • Excellent organisational skills, with the ability to manage a demanding workload.
  • Strong interpersonal and communication skills, with the ability to build partnerships with various agencies.
  • Knowledge of safeguarding/child protection practice, with a commitment to upholding the highest standards of care and support.

What Pact Offers:

  • A comprehensive induction process, ensuring a smooth transition into the role.
  • Ongoing training and development opportunities, enabling you to enhance your skills and expertise.
  • A supportive and enthusiastic team environment, fostering collaboration and mutual respect.
  • A range of employee benefits, including free confidential advice and counselling services, cycle-to-work schemes, and more.


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