Service Engineer

3 weeks ago

Kettering, Northamptonshire, United Kingdom Sealed Air Corporation Full time

Job Summary:

We are seeking a highly skilled Service Engineer to join our team at Sealed Air Corporation. As a Service Engineer, you will be responsible for providing maintenance and installation services for our fleet of equipment in the Gloucestershire/Worcestershire area.

Key Responsibilities:

  • Evaluate customer needs and define their expectations to plan and organize service, maintenance, or installation work.
  • Evaluate, troubleshoot, and carry out repairs on equipment to ensure optimal performance.
  • Provide customers with detailed instructions and coordinate installations, maintenance, testing, and corrective actions.
  • Maintain electronic records of site visits and activities in accordance with company requirements.
  • Stay up-to-date on all technical aspects of Sealed Air's packaging systems to provide expert advice and support.
  • Coordinate activities with Sales, Systems & Integration, and customers to ensure fast response and optimal utilization of company resources.
  • Maintain open communication with Sales, Systems & Integration, and Applications & System promotion engineers to ensure all project information is communicated effectively.
  • Manage specific projects with timely progress, reviewing and approving relevant documentation, analyzing data, and planning efficient execution of maintenance and installations.
  • Develop sales from existing customers by encouraging the use or upgrade of packaging systems and proposing packaging evaluation and design projects where opportunities exist for increased sales.
  • Ensure all activities are in compliance with company, regional, and customer standards, policies, and procedures, as well as safety rules.

Requirements:

  • HNC in electrical engineering or equivalent.
  • Basic knowledge of PLC programming.
  • Good knowledge of pneumatics.
  • Excellent mechanical skills.
  • Strong troubleshooting capabilities.
  • Confident to train customers on machinery and deal with customers in a breakdown situation.
  • Computer literate.
  • Professional telephone manner.
  • Willing to travel and work some weekends.
  • Good knowledge of English.
  • Full driver's license.

What We Offer:

  • 25 days paid holiday with 5 additional days awarded for long service.
  • Generous pension scheme.
  • Enhanced Sick Pay and Family Leave.
  • Health Cash Plan.
  • Life Assurance.
  • Income Protection.
  • Employee Assistance Programme.
  • Discounts Platform.
  • Cycle to Work Scheme.

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