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Housing Scheme Coordinator

2 months ago

Leicester, Leicester, United Kingdom Longhurst Group Full time

Job Summary:

We are seeking a highly skilled and dedicated Residential Scheme Manager to oversee the Winterburn Gardens scheme, ensuring a safe, secure, and pleasant environment for our elderly leasehold residents.

Key Responsibilities:

  • Manage the scheme efficiently, maintaining a high level of customer satisfaction and resident welfare.
  • Provide personalized and localized services to support residents in living independently and responding calmly in emergencies.
  • Oversee service delivery, focusing on housing management and maintenance, to ensure a high standard of living for residents.
  • Organize social events and activities to foster a strong community spirit among residents, promoting a sense of belonging and connection.
  • Facilitate communication between residents, families, and service providers, ensuring effective support and care.

Requirements:

  • Customer-oriented background with basic digital skills (e.g., Microsoft Office).
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Basic knowledge of housing management and maintenance, with a willingness to learn and develop skills.
  • Resilience and adaptability in a fast-paced environment, with a focus on delivering high-quality services.

What We Offer:

  • 28 days of annual leave plus bank holidays.
  • Pension Scheme with contributions matched up to 8.5%.
  • Life Cover of three times your annual salary.
  • Health Care Cash Plan with Employee Assistance programme.
  • Range of discounts, including Blue Light and B&Q Tradepoint Cards.
  • Financial education services, eye tests, flu vaccinations.
  • Investment in personal development and professional subscriptions covered.
  • Family-friendly policies and Long Service Awards.
  • Support for carers and networking resources.