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Duty Manager/ Night Duty Manager

2 months ago

North West London, United Kingdom Ambassadors Bloomsbury Full time

Job Summary:

We are seeking a charismatic and hardworking individual to join our front of house team as a Duty Manager/Night Duty Manager at Ambassadors Bloomsbury. As a key member of our team, you will be responsible for delivering exceptional service to guests and visitors, leading by example, and promoting all hotel facilities.

Key Responsibilities:

  • Provide exceptional service standards to guests and visitors
  • Lead by example, demonstrating a passion for people and high standards
  • Promote all hotel facilities to guests and potential customers
  • Deal with customer inquiries efficiently
  • Provide amazing hospitality and be a part of the guest experience
  • Build guest relations with new and returning guests
  • Communicate effectively with colleagues and management

Requirements:

  • Front Office hotel experience in London properties
  • In-depth knowledge of hotel reception procedures
  • Understanding of all other working areas of the hotel
  • Good verbal and written skills

What We Offer:

  • A competitive salary
  • A comprehensive benefits package
  • Free staff meals on duty

Working with Us:

Ambassadors Bloomsbury is a dedicated team of professionals who are passionate about delivering exceptional service to our guests. We are committed to providing a positive and supportive work environment, and we are looking for like-minded individuals to join our team.