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Assistant Retail Store Leader

2 months ago


Bournemouth, Bournemouth, United Kingdom Virgin Media O2 Ltd. Full time

About the Role

As a key member of our retail team, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth. You will be the face of our brand, embodying our values and ensuring that every customer interaction is a positive one.

Key Responsibilities

  1. Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service.
  2. Develop and implement effective sales strategies to drive growth and improve customer engagement.
  3. Ensure compliance with all relevant laws, regulations, and company policies, including health and safety, cash management, security, and stock management.
  4. Conduct regular performance reviews and provide coaching and development opportunities to team members.

What We Offer

As a retail team manager with Virgin Media O2 Ltd., you will have the opportunity to work with a diverse and high-performing team, driving business growth and delivering exceptional customer experiences. You will be part of a company that values equity and inclusion, and is committed to building a culture of respect and empathy.