Home Administrator

2 months ago

Plymouth, Plymouth, United Kingdom Amica Care Trust Full time

**Job Summary:**

We are seeking a highly organized and customer-focused Home Administrator to join our team at Amica Care Trust. As an integral part of our Home and Support Office function, you will provide administrative support to ensure the smooth operation of our nursing home.

**Key Responsibilities:**

  • Provide exceptional customer service to residents, visitors, and employees, responding to inquiries and resolving issues in a timely and professional manner.
  • Support the Home Management team with a range of administrative activities, including payroll, new starter paperwork, and marketing.
  • Update and send payroll and invoices to the Support Office.
  • Manage the front desk, greeting visitors, and handling incoming calls and correspondence.
  • Assist with employee queries, such as payroll and benefits.
  • Develop and maintain effective relationships with internal and external stakeholders.

**Requirements:**

  • Proven experience in a customer-facing role, with excellent communication and interpersonal skills.
  • High attention to detail and ability to prioritize tasks effectively.
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
  • Strong organizational and time management skills, with the ability to meet deadlines.
  • Knowledge of administrative software and systems, with the ability to learn new systems quickly.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.

**About Us:**

Amica Care Trust is a leading provider of care services, dedicated to delivering high-quality care and support to our residents. We are committed to creating a positive and inclusive work environment, where our employees can thrive and grow.

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