Team Leader

2 days ago

Bristol, Bristol, United Kingdom TLT LLP Full time
About the Role

We are seeking an experienced Team Leader to join our Managed Legal Services (MLS) team in Bristol. As a Team Leader, you will be responsible for managing and supervising a small team of Legal Administrators, ensuring effective collaboration, task performance, and professional development.

Key Responsibilities
  • Line management of up to 10 Legal Administrators, including performance management, career development, discipline, and welfare support.
  • Actively manage work levels, quality, and resources within your Section.
  • Monitor and supervise the quality and completion of tasks allocated to your Section workflows, ensuring timely completion and escalating issues.
  • Routinely monitor working methods alongside MLS Operations Manager to identify inefficiencies and areas of risk, taking steps to escalate as necessary.
  • Use various management tools and methods to manage work quality, policy compliance, and standards, including MI.
  • Ensure supervision meetings and appraisals are conducted, working with MLS Operations Manager and HR to actively manage and improve staff-related issues.
  • Support the MLS Legal Operations Manager with the training and induction of new starters.
  • Take ownership of knowledge management and query log, escalating any queries that require further review.
  • Support the Operations Manager in recruitment activities, including shortlisting and interviewing of candidates.
Requirements
  • Experience managing tasks in a service delivery industry.
  • Leadership and people management skills, with experience of line management.
  • Good communication skills to articulate information verbally, visually, and in writing in a clear, concise fashion.
  • Experience with Legal or banking case management systems.
  • Experience working in a regulated environment where formal program governance and controls are required.
About TLT LLP

TLT LLP is a fast-paced, fast-growing, and forward-thinking law firm that helps clients stay one step ahead. We work with high-profile clients in innovative sectors, with local, national, and international reach. Our purpose is to protect, prepare, and progress our clients for what comes next, and we do the same for our people, our planet, and our communities.

Our Benefits

We value our employees highly and want you to feel valued. You'll receive a competitive salary with an annual pay review, access to an extensive range of benefits, including 25 days holiday (increasing to 30 days based on length of service) and private medical insurance.

We have a progressive, fully flexible working approach, empowering our people to work in a place and at a time that meets their needs, those of their clients, and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.

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