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Finnish Customer Service Representative

2 months ago


Watford, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

We are seeking a Finnish Customer Service Advisor to join our team at Think Specialist Recruitment. The ideal candidate will be fluent in Finnish and have excellent communication skills.

Main Responsibilities:

  • Providing exceptional customer service to Finnish-speaking clients
  • Managing a shared inbox and responding to customer queries
  • Developing product knowledge and sharing with customers
  • Organizing item collections, returns, and sending out replacements
  • Consistently providing an empathetic level of customer service

Requirements:

  • Fluent in Finnish and English
  • Experience in customer-facing roles
  • Excellent communication and problem-solving skills

What We Offer:

  • Opportunity to work with a multi-award-winning company
  • Hybrid working arrangement (2 days in the office and 3 days from home)
  • Free on-site parking and convenient location near the Metropolitan line

Why Choose Us:

  • We offer a supportive and dynamic work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package