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Multi-Trade Operative

2 months ago


Rochford, United Kingdom Sanctuary Group Full time
Job Title: Multi-Trade Operative

Sanctuary Property Services is seeking a skilled and versatile Multi-Trade Operative to join our Responsive team. As a key member of our team, you will be responsible for carrying out repairs and maintenance on a variety of properties across our portfolio.

Key Responsibilities:
  • Carry out construction, fault fixing, and maintenance duties in line with contract specifications
  • Ensure tools and equipment are maintained in good condition
  • Respond positively to complaints and breakdowns in service delivery, by resolving problems or setting in motion the means of resolution, ensuring customers are kept informed
  • Provide accurate and timely information on the progress of works that is easily understood by the customer
  • Participate in our Out of Hours emergency cover on a rota, with enhancements paid
Requirements:
  • Qualified to NVQ Level 2 in a core subject (wet trades, carpentry, joinery, plumbing), or currently undertaking the qualification
  • Awareness of health and safety regulations and working legislation
  • Skills in some of the following disciplines – Wet Trade, Plumbing, Carpentry, Joinery, UPVC door and window fitting would be an advantage but not essential
  • Excellent customer service and communication skills
  • Ability to prioritise workloads, work to deadlines, and plan ahead
  • Full valid UK driving licence
About Us:

Sanctuary Property Services provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers, and providing a first-class customer service.

Our Benefits:
  • 24 days annual leave plus public holidays
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues