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Multi-Trade Operative
2 months ago
Sanctuary Property Services is seeking a skilled and versatile Multi-Trade Operative to join our Responsive team. As a key member of our team, you will be responsible for carrying out repairs and maintenance on a variety of properties across our portfolio.
Key Responsibilities:- Carry out construction, fault fixing, and maintenance duties in line with contract specifications
- Ensure tools and equipment are maintained in good condition
- Respond positively to complaints and breakdowns in service delivery, by resolving problems or setting in motion the means of resolution, ensuring customers are kept informed
- Provide accurate and timely information on the progress of works that is easily understood by the customer
- Participate in our Out of Hours emergency cover on a rota, with enhancements paid
- Qualified to NVQ Level 2 in a core subject (wet trades, carpentry, joinery, plumbing), or currently undertaking the qualification
- Awareness of health and safety regulations and working legislation
- Skills in some of the following disciplines – Wet Trade, Plumbing, Carpentry, Joinery, UPVC door and window fitting would be an advantage but not essential
- Excellent customer service and communication skills
- Ability to prioritise workloads, work to deadlines, and plan ahead
- Full valid UK driving licence
Sanctuary Property Services provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers, and providing a first-class customer service.
Our Benefits:- 24 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues