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Restaurant Floor Manager

2 months ago

East Sheen, Greater London, United Kingdom Park Plaza London Riverbank Full time

About Park Plaza London Riverbank

Park Plaza London Riverbank is a leading hotel and restaurant group that prides itself on delivering exceptional service and culinary experiences to its guests. As a Floor Manager, you will play a crucial role in leading our team to achieve this goal.

Key Responsibilities

  • Lead a large team in a high-performance operation, ensuring seamless service delivery and exceptional guest experiences.
  • Develop and maintain productive relationships with colleagues across departments to enhance the guest experience and business performance.
  • Collaborate with the management team to drive business growth and implement new initiatives.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
  • Monitor and control costs, maintaining a high level of profitability for the restaurant and bar.

Requirements

  • Proven experience as an Assistant Restaurant Manager, Floor Manager, or Senior F&B Supervisor/Team Leader in a hotel's restaurant and bar.
  • Strong leadership and communication skills, with the ability to inspire and motivate a team.
  • Excellent customer service skills, with a focus on delivering exceptional guest experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of food and beverage operations, including menu planning, inventory management, and staff training.

What We Offer

  • A competitive salary and benefits package, including heavily discounted hotel rates and F&B discounts.
  • Opportunities for career growth and professional development, with a focus on leadership and management skills.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • Access to training and development programs, including award-winning training initiatives.