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Appointment Coordination Specialist

2 months ago

Bromley, United Kingdom Office Angels Full time

Are you a detail-oriented and friendly professional seeking a rewarding role in a vibrant environment? Our client, a prominent housing organization, is currently on the lookout for an Appointment Coordination Specialist to become a vital part of their enthusiastic team.

In this position, you will take charge of managing repair requests and scheduling appointments, ensuring that residents and clients receive outstanding service.

If you excel in a dynamic setting and enjoy engaging with people, this role could be an excellent fit for you.


Key Details:
Working Hours: 8:30 AM - 4:30 PM

Location: Bickley

Salary Range: £24,000 - £26,000

Core Responsibilities:
  • Organize and manage repair and maintenance appointments for residents, ensuring prompt and effective service delivery.
  • Communicate with clients and contractors to schedule suitable times for appointments, addressing any scheduling conflicts or issues that may arise.
  • Handle all incoming inquiries and requests, providing accurate and timely information to residents, clients, and internal teams.
  • Maintain precise records of scheduled appointments and repair activities, ensuring all relevant documentation is completed and organized.
  • Collaborate with fellow administrators to promote smooth operations and high levels of customer satisfaction.
  • Assist with additional administrative tasks as needed to support the overall efficiency of the organization.

Qualifications:
  • Prior experience in a similar role, ideally within a housing or property management context.
  • Strong organizational and time management abilities, with a knack for prioritizing tasks effectively.
  • Excellent communication and interpersonal skills, capable of building rapport and delivering exceptional customer service.
  • Proficient in utilizing computer systems and software, including Microsoft Office and scheduling applications.
  • A positive and proactive mindset, with a readiness to learn and adapt in a fast-paced environment.

Benefits:
  • Conveniently located, just a short walk from the nearest train station.
  • Comprehensive Training and Development program.
  • Exclusive Office Angels Boost benefits, offering the best temporary worker perks on the market, including wellness platforms, financial support, discounts at various retail outlets, and more.
  • A wonderfully inclusive company culture with excellent social benefits.
  • A supportive and dynamic team environment.

Join a leading housing organization as an Appointment Coordination Specialist and take the next step in your career.

Office Angels is an employment agency committed to equal opportunities, dedicated to enhancing everyone's chance of being part of the workforce. We value diversity and strive to create an inclusive environment where all individuals can thrive.